Privacy Policy

This Privacy Policy describes how Shriveer Priya Papers Pvt. Ltd., Delhi, India, handles personal information in connection with this website and enquiries received through it.

1. Information you provide

When you submit an enquiry, you provide your name, email address, phone number and country dialling code. You may also provide your company name, paper category and requirement details, such as grade, quantity and delivery city.

If you contact us by email, telephone or WhatsApp, we receive the information you share through that channel. Please provide only information needed for your enquiry and do not send passwords, payment-card details or unnecessary sensitive information.

2. Technical information

Our hosting provider and services used by the website may process technical information such as your IP address, browser type, request times and security logs to deliver and protect their services.

The public website currently does not include analytics or advertising tracking scripts. If we introduce tools that change how personal information is collected, we will update this policy and obtain consent where required.

3. How information is used

Information associated with your enquiry is used to:

• Respond to your questions and discuss your requirements.
• Prepare quotations and communicate about availability and potential orders.
• Maintain relevant business correspondence and, where an order follows, related transaction records.
• Prevent spam, protect our services and comply with applicable legal obligations.

Submitting an enquiry is not a subscription to a marketing mailing list.

4. Enquiry delivery and third-party services

Web3Forms: The website's enquiry form sends the details you enter to Web3Forms, which processes the submission and delivers it to our email inbox. Review the Web3Forms Privacy Policy for information about its processing.

Email: Enquiry correspondence is processed by the email providers used to send and receive messages. If the form cannot deliver a submission, the website may open your email application with the enquiry details so you can send them yourself.

Google Fonts: The website loads fonts from Google servers. Loading these resources makes a request to Google that may include your IP address and browser information. See the Google Privacy Policy.

WhatsApp: Choosing a WhatsApp contact link takes you to a service operated by WhatsApp. Messages and associated information are handled under its own Privacy Policy.

Hosting and service providers: Providers supporting website hosting, security and communications may process information needed to perform their services. Information may also be disclosed where required by law or necessary to protect legal rights.

Some providers may process information outside India. Their processing locations and safeguards are described in their own policies.

5. Cookies and browser storage

The public website does not currently set its own analytics or advertising cookies or use browser storage to track visitors. Third-party services you choose to open, and the restricted administrator sign-in area, may use cookies or similar technologies for their own operation. Those services have their own policies.

You can control cookies through your browser settings. Blocking cookies may affect third-party services or administrator sign-in.

6. Retention and security

Enquiry information and business correspondence are retained for as long as needed to handle the enquiry, manage any resulting business relationship, and meet applicable record-keeping or legal requirements. Retention by third-party providers is subject to their own policies.

We take reasonable care when handling personal information, but no internet transmission or storage system can be guaranteed completely secure. Please avoid sending sensitive information through the enquiry form.

7. Your choices and requests

You may contact us to request access to, correction of, or deletion of personal information you have provided, or to raise a privacy concern. You may also ask us to stop contacting you about an enquiry. Where processing is based on consent, you may request to withdraw that consent.

We will consider requests in accordance with applicable law. We may need to verify your identity, and some information may need to be retained for legal obligations or legitimate record-keeping. Withdrawing information needed for an enquiry may prevent us from handling it.

8. Children

This website is intended for business enquiries and is not directed at children. If you believe a child has submitted personal information, please contact us so we can investigate and arrange appropriate deletion.

9. Changes to this policy

We may update this policy when our website, services or legal obligations change. The last-updated date identifies the current version.

10. Contact us

For privacy requests or concerns, contact Shriveer Priya Papers Pvt. Ltd.:

• Email: sudhir@shriveerpriyapapers.com — please use the subject “Privacy request”.
• Phone: +91 98102 95773
• Address: K-38/24, Karawal Nagar Main Rd, Govind Vihar, Johripur, Delhi 110090, India.